Customer service. Solved.
We tie all of your business systems together. Our orchestration agent understands your context, your rules & acts instantly across every channel.
Powering every conversation for the world's leading brands where every resolution makes a customer 88% more likely to return
Agents that execute to completion.
One agent does the thinking, routing to the right model, calling the tools you already run, so your customer gets a real resolution and your systems stay in sync. Automatically.
Orchestration agent
Customer Resolution
Your systems
Connected to everything. Smarter every day.
Build any workflow by describing it in plain English, plug into the tools you already run, and watch Tied get sharper with every conversation your team resolves.
Flow composer
Integrations
Knowledge base
Every channel, every customer, one place.
Stop switching tabs and losing context. Tied brings every conversation into one inbox, surfaces who each customer is and what they need, and turns it all into reporting you can trust, so your team moves faster and always knows where things stand.
Unified Omnichannel Inbox
Deploy in your environment
Run Tied in your VPC or on-prem with regional data residency and customer-managed encryption keys. Your data and models stay within your boundary.
Lowest channel fees, guaranteed
Volume discounts on RCS, Apple Messages, WhatsApp, SMS, MMS, and voice at rates we guarantee to beat anywhere.
Your model. Your bill. Zero markup.
Tied charges for orchestration, not markup. Use your own LLM keys and pay directly, or let Tied route models with clear costs.
Record the technical details required for thorough analysis
They leave happier than they arrived
Every conversation is a mood in motion — frustration in, relief out. Revenue follows the feeling.
Every customer, every hour
Midnight, weekends, holidays — conversations get resolved around the world while your team sleeps.
Volume spikes. Service doesn’t.
When volume jumps tenfold, response time doesn't move. No queue, no backlog, no 'we're experiencing high volume.
Resolved without a human
measured across real customer conversations
Spend less on support than you ever have
The budget line falls while the work gets done — same customers, same quality, a fraction of the cost.
Who we’re built for
Powering every conversation for the world's leading brands where every resolution makes a customer 88% more likely to return
